Training & Support

With SilVR, you’re never on your own.

Our comprehensive training and ongoing support ensure your team is confident and ready to deliver incredible VR sessions.

Empowering Your Team to Deliver Meaningful Experiences with Confidence

We make sure your team feels prepared to use the technology, personalise sessions for residents, and create impactful experiences every time.

84%

Customers feel well prepared and confident to run VR sessions after one training session.

8 in 10

Customers run a group VR session at least once a week.

4.8★/5

Satisfaction rate of customers from our training and onboarding

Everything You Need for a Seamless, Best-in-class VR Solution—No Technical Expertise Required

At SilVR Adventures, our expert training makes high-tech solutions simple, engaging, and easy to implement, especially for non-technical teams.

From day one, your team will feel confident delivering immersive VR experiences.

With a proven track record and dedicated customer support, we ensure your investment delivers immediate and lasting value.

Our dedicated technical support ensures your VR setup operates flawlessly.

With prompt, reliable assistance, we minimise downtime and deliver a seamless, stress-free experience, so you can focus on creating meaningful moments with confidence.

Our innovative remote management system offers user-friendly custom displays, seamless support, and real-time VR equipment monitoring.

  • Immediate Issue Resolution: Remote access to live displays to solve problems quickly.
  • Automatic Updates: Take the heavy lifting off team members with with hassle-free software updates.
  • Usage Insights: Full reporting suite to track system activity, exceed KPIs and optimise VR sessions.

Our Customer Success Program ensures your VR experience exceeds expectations through ongoing support, collaboration, and growth opportunities.

  • Regular Check-Ins: Stay aligned with updates on features, tailored content, and training to meet evolving resident needs.
  • Ongoing Innovation: Access new tools and content, with dedicated support to address questions, resolve challenges, and ensure success.
  • Collaborative Opportunities: Benefit from marketing exposure, award submissions, and participation in research or funding initiatives.

“This was one of the best training courses I’ve attended. The two hours flew by because the session was so engaging. I really appreciated that it wasn’t just focused on the hardware—the team took the time to share valuable advice about the overall experience and how to best connect with our residents. I’m very impressed with how well-rounded the SilVR product is.”

Head of Information & Technology

Aged Care Deloraine, Tasmania

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